Managing Your Licenses

Once you have purchased your Premium membership, you manage everything yourself from your ClassMana profile: your subscription status, your usage, your teacher members, your payment method, your invoices, and your renewal.

1. Locating Your Subscription Portal

All license and billing management takes place under your account profile:

  1. Click on your profile icon in the top right corner of the dashboard.
  2. Select License.

License panel with usage, members and billing

Here you will see an overview of your subscription: the plan name, its status, your renewal date, the Quests add-on status, your usage, your teacher members, and your billing section.

License Admin vs. Teacher Member

The person who bought the license is the license admin. Only the admin sees the billing section and can invite or remove teachers or change the plan. Other teachers on the license are teacher members: they get all Premium features, but see a read-only panel.

2. Checking Your Usage

The Usage section shows what you are actually using compared to what your plan allows:

  • Students — the total number of students across all classes owned by teachers on this license.
  • Co-teachers — the co-teacher seats currently in use in those classes.
  • Teacher seats — the number of teachers on the license.

Each line shows "used of limit", with a bar that turns amber when you get close to the limit and red when you reach it. Unlimited entries simply read "of Unlimited".

Check Usage Before Downgrading

These numbers are what ClassMana uses when you switch to a smaller plan. If a plan would allow fewer students, co-teachers, or teachers than you use today, the switch is blocked until you free up space. See Changing Your Plan.

3. Premium Features for Your Classes

Premium is linked to your Teacher Account! You do not need to manually activate individual classes. All classes owned by a teacher with an active Premium license automatically get access to the full map, avatars, quests, and the shop.

Co-teachers and Premium

If you co-teach a class, the owner of the class must have a Premium license for the class to have Premium features. Co-teachers will have Premium access to the class if the owner has a Premium license.

4. Distributing Licenses (School/District Purchasers)

If you purchased a multi-teacher license for your school, you are the license administrator. You can easily distribute your purchased seats by inviting other teachers directly from your license dashboard.

How to Invite Teachers

  1. Go to the License tab in your profile.
  2. Under the Teacher members section, find the "Invite teacher" field.
  3. Enter the email address of the teacher you wish to add.
  4. Click Send invitation.

The teacher receives an invitation email and instantly gets Premium features for the classes they own.

Existing Accounts Required

The teacher you are inviting must already have a free ClassMana account registered with the email address you provide.

Adding a teacher

Seat Limits

Your plan includes a fixed number of teacher seats. Once every seat is taken, the Send invitation button is disabled and ClassMana tells you the seat limit has been reached. To add more colleagues, either remove a teacher who no longer needs Premium, or add seats via Changing Your Plan.

Removing Teachers and Changing the Admin

In the Teacher members table, the admin has two actions per teacher:

  • Remove — takes the teacher off the license and frees up their seat. Their classes and student data stay intact, they simply lose Premium features.
  • Make admin — hands over license administration to that teacher. You stay on the license as a regular teacher member, but you lose access to billing and member management, so use it only when you're handing over to a colleague (for example when you leave the school).

Teacher members can Leave license themselves if they no longer want to use a seat.

5. Updating Your Payment Method

If your card expires or your school switches payment details, you can update it yourself:

  1. Scroll down to the Billing section on the License page.
  2. Click Update payment method.
  3. Confirm the notice — you'll be taken to a secure page hosted by Paddle, our merchant of record, where you can enter your new details.

The change applies to all future renewals; nothing else about your plan is affected.

6. Changing Your Plan

Need more students, extra co-teacher seats, the Quests add-on, or a switch between monthly and yearly billing? Click Change plan in the Billing section. ClassMana shows you exactly what you'll be charged or credited before anything changes.

See the full guide: Changing Your Plan.

7. Viewing Invoices

You can view and download all your past receipts and invoices directly from the License tab.

  1. Scroll down to the Billing section on the License page.
  2. In the Invoices table, locate the payment you need.
  3. Click Download to get a PDF receipt for your school's finance department.

Receipt E-mails

You will always receive a copy of your paid invoice via the email address you registered during checkout.

8. Renewals, Cancellation and Resuming

By default, subscriptions renew automatically so classroom gameplay isn't interrupted. Your Next billing date is shown in the Billing section.

Canceling Automatic Renewal

  1. Go to the Billing section on the License page.
  2. Click Cancel subscription.
  3. Confirm in the dialog.

You are not charged again, and your plan stays fully active until the end of the period you already paid for. The panel then shows a "Cancels soon" badge and the date your access ends. After that date you revert to the Free tier.

Resuming a Cancelled Subscription

Changed your mind before the end date? Click Resume subscription in the Billing section and confirm. Automatic renewal is switched back on and you'll be billed again on the regular next billing date.

Manually Invoiced Licenses

Licenses paid by Purchase Order or bank transfer, and custom/ambassador licenses, are managed by us. Their panel shows a Contact support button instead of the self-service billing buttons — email info@classmana.com for any change.

What Happens to Student Data?

If your subscription lapses, student data and avatars are not deleted. Premium features simply become locked. Students won't be able to buy new gear or use powers, but their current Experience points, Gold, and equipped Outfits will remain saved exactly as they were. Once your license is reactivated, gameplay resumes normally!

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