Privacy Policy for ClassMana

Last updated: October 13, 2024

Introduction

Welcome to ClassMana, an educational platform designed to enhance classroom engagement. This privacy policy describes how we collect, use, share, and protect the personal information of our users, including teachers and students. We are committed to ensuring compliance with applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR), the Children's Online Privacy Protection Act (COPPA), the California Consumer Privacy Act (CCPA), and other relevant student privacy regulations.

If you have any questions or concerns about this privacy policy or our practices, please contact us at koen@koonsolo.com.

Information We Collect

• Teacher Account Information: When teachers create an account, we collect personal details such as the email addresses, for authentication and communication purposes.
• Student Login Information: Students access ClassMana using unique tokens provided by their teachers, and we do not collect personal details such as full names or email addresses from students.
• Automatically Collected Information: We collect anonymized information on how users interact with our platform to improve our services. This may include website usage data, analytics, and error logs.

How We Use Your Information

• Providing and Improving Services: We use collected information to deliver, maintain, and enhance the functionality of ClassMana, including offering customer support and improving the user experience.
• Communication with Teachers: Upon registration, teachers are subscribed to our newsletter and may receive occasional updates, news, and promotional content. Teachers can unsubscribe from the newsletter at any time. Teachers will also receive account-related communications, such as password recovery emails.
• Ensuring Student Data Privacy: Student information, such as login tokens, is used strictly for access management and classroom functionality. We do not use student data for marketing or promotional purposes.

How We Share Your Information

Third-Party Service Providers: We may share certain information with third-party service providers to assist with our operations. For example:

• Email Services: We use an external party to send emails, including newsletters and account-related messages.
• Analytics and Usage Statistics: We use analytics tools to understand how our website and platform are used. Data shared for analytics is anonymized.
• Hosting Providers: ClassMana is hosted using cloud services.

We ensure that these third-party providers adhere to industry-standard data security practices and comply with applicable privacy regulations, including GDPR.

Legal Requirements and Protection: We may disclose your information when required by law or when we believe it is necessary to protect our rights, users, or others' safety.

Student Privacy and Regulatory Compliance

• Token-Based Access: Students use tokens to access ClassMana, and no personal information (such as full names or email addresses) is required.
• Student Names: Students' full names are shortened to the first name and, if necessary, the first letter of their last name to ensure uniqueness within a classroom.
• Data Protection: Student data is kept private, and we ensure that it is only accessible to the teachers managing their classes.

Compliance with Privacy Regulations:

• GDPR: We comply with the General Data Protection Regulation, ensuring that personal data is collected, processed, and stored lawfully, transparently, and for specified purposes. Users have the right to access, correct, delete, and request the portability of their personal information.
• COPPA: We adhere to the Children's Online Privacy Protection Act, which regulates the collection and use of information from children under the age of 13. We do not knowingly collect personal information from students, and our platform is used under the supervision of teachers.
• CCPA: We comply with the California Consumer Privacy Act, providing California residents with rights regarding their personal information, including the right to know, delete, and opt-out of data sale. ClassMana does not sell personal information.
• FERPA: We comply with the Family Educational Rights and Privacy Act, which protects the privacy of student education records. Teachers are in control of student information collected through the platform, and we only disclose student records to authorized individuals.
• PIPEDA: We adhere to Canada's Personal Information Protection and Electronic Documents Act, ensuring that personal data is collected and processed transparently and only for intended purposes. Users have the right to access and correct their personal information.
• Australian Privacy Principles (APPs): We comply with the Australian Privacy Principles for the handling, use, and management of personal information, ensuring users can access and correct their data.
• LGPD: We comply with Brazil's General Data Protection Law, regulating the processing of personal data for individuals in Brazil. Users have the right to access, correct, delete, and request anonymization of their personal information.
• UK Data Protection Act 2018: We comply with the UK’s data protection regulations, which govern the handling of personal information post-Brexit. Users have the right to access, correct, delete, and request the portability of their personal data.
• New Zealand Privacy Act 2020: We comply with the New Zealand Privacy Act, ensuring the appropriate handling and storage of personal data. If data is transferred outside New Zealand, we implement appropriate safeguards to protect the data.
• New York Education Law 2-d: We comply with New York Education Law 2-d, which provides additional protections for personally identifiable information (PII) of students, teachers, and principals in New York. We maintain a Data Security and Privacy Plan and ensure appropriate data security measures are in place.
• GDPR-K (GDPR for Kids): We comply with GDPR requirements specific to the processing of data belonging to minors, ensuring extra safeguards for children.

Data Security

We take data security seriously and implement technical, administrative, and physical safeguards to protect your information. Data is encrypted both in transit and at rest to protect against unauthorized access. We maintain a Data Security and Privacy Plan to address potential data breaches and ensure a quick response.

Your Rights and Choices

• Access, Update, or Delete Information: Teachers can access, update, or request the deletion of their personal information by contacting us. Users also have the right to request data portability.
• Data Retention: We retain your information for as long as necessary to provide our services or as required by law.
• Opt-Out Rights: Teachers can opt-out of newsletters at any time. ClassMana does not sell personal information, and users may opt-out of certain data collection practices as required by applicable laws.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and collect anonymized analytics data. You can control the use of cookies through your browser settings.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, along with the effective date.

Major changes that impact the privacy will be communicated to account holders through email.

Contact Us

If you have any questions or concerns about this privacy policy or our practices, please contact us at koen@koonsolo.com.